Office Policies & Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Lawrence Office

Monday: 10:00 a.m. – 6:00 p.m.
Tuesday: 9:00 a.m. – 12:00 pm. (phone calls but no appointments)
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 3:30 p.m.

Oskaloosa Office

Alternating Fridays: 9:00 a.m. – 5:00 p.m.

Our Mission

Our mission is to provide exceptional orthodontic care in a warm, caring environment. We are proud of our welcoming atmosphere where patients and their families feel at home.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services.  Please remember you will be responsible for any portion of treatment not covered by your insurance.  We have payment plans available and more information in the Financial and Insurance section of our website.  If you have any questions, our courteous staff is always available to answer them.